Shipping policy
Shipping Policy – LumiAura
Processing time: 1–2 business days U.S. Shipping: 2–5 business days International Shipping: 2–5 business days Tracking: All orders include tracking numbers. You can request tracking help via our Contact Form. Wrong Address: Customers are responsible for entering the correct address. We are not responsible for delays caused by incorrect information. Lost Packages: If your package is delayed or lost, contact us through the Contact Form and we will help file a claim. For any shipping questions, please reach out using the Contact Form.